Privacy Policy

GradFirst offers products and services provided by Mindlogicx Infratec Ltd.("Mindlogicx"), our subsidiaries, and our international branches (collectively, "GradFirst," "us," "we," or "our"). Thank you for choosing to be part of our community at GradFirst. We are committed to protect your personal information and your right to privacy. If you have any queries or concerns about this privacy notice or our practices regarding your personal information, please contact us at info@GradFirst.com.

When you visit our website, www.GradFirst.com, you can use our mobile application in reference to any of our services. We appreciate your trust in us regarding your personal information. We are here to adhere your privacy very seriously. In this privacy policy, we will elaborate regarding your private data clearly that, the information we collect, how we may use it, and what rights you will have for it. We hope you take the time to read through it carefully, as it is important. If any terms from this privacy policy, you do not want to agree with, you can discontinue use of our services immediately. The privacy policy mainly applies to all information collected through our services (which include our website and app both), as well as any related services, sales, marketing, or events.


1. What information do we collect?

Personal information you disclose to us

We collect personal information that you voluntarily provide to us when you register for services, express an interest in obtaining information about us or our products and services, participate in activities related to the services (such as enrolling in courses, posting messages in our online forums, entering competitions, contests, or giveaways), or otherwise contact us. The personal information that we collect depends on the context of your interactions with us and the services, the choices you make, and the products and features you use. The personal information we collect may include the following:

Personal information provided by you
We collect Name, phone number, email address, job title, billing address, debit/credit card number, username, password, and other similar information.

Payment Data
We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., credit card number) and the security code associated with your payment instrument. All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information is automatically collected.
We automatically collect certain information when you visit, use, or navigate the services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our services, and other technical information. This information is primarily needed to maintain the security and operation of our services and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.
The information we collect includes:

Log and usage data
Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our services, which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings, and information about your activity in the services (such as the date and time stamps associated with your usage, pages and files viewed, searches, and other actions you take, such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps'), and hardware settings).


2. How do we use your information?

We use personal information collected via our services for a variety of business purposes, as described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below. In legal terms, we are generally the "data controller" under European data protection laws since we determine the means and/or purposes of the data processing we perform. However, if you are a business customer with whom we have entered into a data processing agreement for the provision of corporate services to you, then you would be the "data controller" and we would be the "data processor" under European data protection laws since we would be processing data on your behalf in accordance with your instructions.

The information we acquire is primarily used for the following:

▪ To post testimonials. We post testimonials about our services that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial. If you wish to update or delete your testimonial, please contact us at info@GradFirst.com and be sure to include your name, testimonial location, and contact information.
▪ Request feedback. We may use your information to request feedback and to contact you about your use of our services.
▪ To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order.
▪ To send administrative information to you. We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
▪ To protect our services. We may use your information as part of our efforts to keep our services safe and secure (for example, for fraud monitoring and prevention).
▪ To enforce our terms, conditions, and policies for business purposes, to comply with legal and regulatory requirements, or in connection with our contract.
▪ To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
▪ Fulfil and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the services.
▪ Administer prize draws and competitions. We may use your information to administer prize draws and competitions when you elect to participate in our competitions.
▪ To deliver and facilitate the delivery of services to the user. We may use your information to provide you with the requested service.
▪ To respond to user inquiries or offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our services.
▪ To send you marketing and promotional communications. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. For example, when expressing an interest in obtaining information about us or our services, subscribing to our marketing, or otherwise contacting us, we will collect personal information from you. You can opt-out of our marketing emails at any time (see "What Are Your Privacy Rights?" below).
▪ Deliver targeted advertising to you. We may use your information to develop and display personalized content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.
For other business purposes. We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our services, products, marketing, and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information. We will not use identifiable personal information without your consent.


3. Will your information be shared with anyone?

We may process or share your data that we hold based on the following legal basis:

Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfil the terms of our contract.
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, and illegal activities, or as evidence in litigation in which we are involved.

More specifically, we may need to process your data or share your personal information in the following situations:

Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honour this privacy policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
Other Users: When you share personal information (for example, by posting comments, contributions, or other content to the services) or otherwise interact with public areas of the services, such personal information may be viewed by all users and may be publicly made available outside the services in perpetuity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our services, and view your profile. With your consent, we may disclose your personal information for any other purpose with your consent.


4. Who will your information be shared with?

We only share and disclose your information with the following third parties: We have categorized each party so that you may easily understand the purpose of our data collection and processing practices. If we have processed your data based on your consent and you wish to revoke your consent, please contact us on info@Gradfirst.com.

Advertising, Direct Marketing, and Lead Generation: Google AdSense
Allow Users to Connect to Their Third-Party Accounts: Google account and Facebook account
Cloud Computing Services: Amazon Web Services (AWS)
Data Backup and Security: Google Drive Backup
Functionality and Infrastructure Optimization: Google Site Search
Web and Mobile Analytics: Google Analytics


5. Do we use cookies and other tracking technologies?

> We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.


6. How long do we keep your information?

> We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this policy will require us to keep your personal information for longer than 90 days past the termination of the user's account.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), we will securely store your personal information and isolate it from any further processing until deletion is possible.


7. How do we keep your information safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, the transmission of personal information to and from our services is at your own risk. You should only access the services in a secure environment.


8. What are your privacy rights?

In some regions (like the EEA, UK, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information; (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note, however, that this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

If you are a resident in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: https://ec.europa.eu/newsroom/article29/items/612080.

If you are a resident of Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.


9. Controls for DO-NOT-TRACK features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.


10. Do california residents have specific privacy rights?

California Civil Code Section 1798.83, also known as the "Shine the Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with whom we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with the services, you have the right to request the removal of unwanted data that you publicly post on the services. To request the removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will ensure the data is not publicly displayed on the services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).


11. Do we make updates to this notice?

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date, and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.


12. How can you contact us about this notice?

If you have any further queries or comments about us or our policies, email us at info@Gradfirst.com.