The name on the certificate will be the name on the account at the time of course completion. Once the certificate is generated, the name on the certificate cannot be changed. To change your name before course completion, Click on your name on the top right of the page after logging in.
Click on account settings.
Update your name.

For all courses, a minimum score as specified in each course in the assessment is mandatory for the successful completion and certificate generation.

Lectures are automatically marked as completed once you have seen every content and answered every question.

This feature is available only if the course discussion forums have been enabled by the author.
If available, a discussion tab will appear under the course.
In the discussion tab, you can raise a new question or add on to an existing topic.

If the course author has enabled transcripts, this will be automatically shown in the right side of every video.
When viewing a video, click on the subtitle button in the bottom right.

Click on Course Handouts on the right side of the course dashboard.
Click on the file to be downloaded.

Learners can search for the name of the course via the search bar on the navigation bar.

The courses are delivered completely ONLINE and hence there are no practical sessions. However, we do provide interactive sessions with the course directors to address learner queries. The date and time of the one-on-one session will be notified to enrolled users via email. Enrolled users will also be notified of any future events with event details and charges if applicable.

Yes. We provide you with high quality and evidence based learning content from globally renowned experts that will make you employable. On completion of the courses, you will actually become JOB READY.

Credit & debit cards can be used for the payment.
Google Pay, Paypal is available in certain regions.

Net-banking/direct transfer payment option is currently not supported.

Try to use a different payment option or a different card.
Generally, credit card payments are easier than debit card payments.
Check the available limit on the credit card / debit card.
Check with your bank or card issuer if there are no blockages on the card. In some countries, international payments could be disabled by default. Please check the online banking app/online bank web-page or contact the bank or card issuer to enable international payments and increase the limit.

The order & payment is conducted by Razorpay Software Private Limited (“Razorpay”).

The local tax number (e.g. VAT, GST, etc.) can be used along with a company name if applicable on the form available on the payment page.

Mindlogicx does not refund the payment once the course enrolment & payment has been completed.

Yes. We do have financing arrangements for a select category of learners. Please mail us at sales@gradfirst.com or WhatsApp on +1 (973) 606-6043 for further details.
If you are availing any loan facility with our funding partner *, you will be entitled to the EMI option.
Alternatively, you may check with your credit card company for financing.
*Loans are subject to the credit appraisal by the financing company

We run promotions occasionally with special offers in association with industry partners and associations. Information on special offers and discounts will be available at https://gradfirst.com/offers. Please check this page regularly for further details. You may also fill the form so that we can reach out whenever such offers are rolled out.

For support on any other payment issues not listed here, please reach out to us via Email at sales@(Yet to be added).com or via WhatsApp on +1 (973) 606-6043